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From: Michael dingle, President and COO of dell Computer Corporation To: Pattric Rooney, theatre director of dingle sequence: December 31, 2007 Dear Rooney, Thank you for your character during 1 historic period belong at dell. We esteem your effort. Dell is a bragging(a) corporation. We earn high profit both year. However, we could non depart a commodious corporation. The difference between the great play along and ripe(p) friendship is culture. We thereby are looking for “ soul of Dell” to improve our culture. “Soul of Dell” must(prenominal) be known as basis values and beliefs of the company and it is in like manner a guideline for employees. The add of regular quality of sustenance employee is called “Tell Dell” showed that our employees lacked pauperism and they do not fate contributes to Dell any longer. after learning some the fact, the principal(prenominal) cause led to lack of pauperization is conductor&r squo;s guideline. In fact, the manager’s work in Dell is required many skills and responsibilities. A manager of Dell must work under high pressure. On the other hand, he must satisfy your superiors, inferiors and guests. As a manager of Dell, you lacked experiences around customers. This led to many mistakes in customer care service.

Additionally, your dialogue skills did not satisfy your inferiors, I accredited many complaints more or less your behavior. You reviled your superiors when they had some mistakes. For this reason, many employees fell ill at ease(predicate) in work environment of Dell. They don’t postulate to contribute for Dell any longer. We regret to inf orm you that from this mean solar day forth! , you do not need to go here to work. I and other managers considered carefully about our decision. You have some good skills and good attendance. Moreover, your short strategies offered much efficiency. However, as presented above, we are looking for “Soul of Dell” that helps our employees have positive thinking about Dell. Simply your exertion does not fit for what our company is...

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